Seller Machine Wins "DSR Rockstar" eBay Star Developer Award - Video Interview

Seller Machine CRM, an eBay Certified Provider, was awarded the eBay Star Developer Award for "DSR Rockstar" at eBay's 2009 Developers Conference in San Jose, CA.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service, create great buying experiences and keep pace with eBay's dynamic marketplace. BengalOne was recognized by eBay for their Customer Relationship Management solution known as Seller Machine CRM.

Seller Machine CRM, developed by BengalOne, is a customer relationship management (CRM) tool streamlining and increasing communication with your eBay buyers. Seller Machine also helps sellers with shipment tracking and communication to the buyer on the status of the shipment and satisfaction with their item.

Benefits of Seller Machine CRM:

• Build strong relationships with buyers, resulting in higher DSR scores
• Promotes a proactive approach to customer service reducing negative feedback
• Creates and manages eBay customer relationships encouraging repeat sales
• Assists in shipping communication
• Quickly see number of days since Shipped and since Delivered
• Watch for those packages that are taking longer than usual to deliver and contact the buyer before they get upset and contact you

"It's not just the one DSR -- if you fix that one {customer communication} DSR, then all the other ones just follow. Once you've built a relationship with that buyer, then they go out of their way to leave 5 stars every time." - E.J. Bantz, Founder and Creator of Seller Machine CRM by BengalOne

Congratulations to Seller Machine for this great win! Seller Machine is a DSR Rockstar as the tool helps eBay sellers increase their DSRs, create strong relationships with their buyers and increase sales with repeat purchases from happy buyers.

Video Interview with Mercent, Winner of the eBay Star Developer Award "Early Adopter"

Mercent, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Early Adopter" at eBay's 2009 Developers Conference in San Jose, CA June 17th.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Mercent was recognized by eBay for the early adoption of eBay’s Large Merchant Services for Mercent Retail™ on-demand retail marketing platform.

"Third party partners like Mercent are instrumental to eBay’s growing success. We depend upon developers for early product feedback on new API platform products that help to drive innovation and create tools that drive consumer usage across eBay properties. We’re extremely pleased to recognize Mercent as a top award winner for its strong contributions." - Kumar Kandaswamy, eBay Platform Senior Manager.

Congratulations to Mercent for this distinguished honor and for their ability to easily assist large retailers with managing and expanding their business onto the eBay platform!

Mercent integrates large retailers with eBay using the new Large Merchant Services (LMS) API, providing the ability to handle the scalability requirements of large sellers, including catalogs and transaction volumes and back end integration with current systems including POS.

Monsoon Awarded as "Most Innovative" eBay Star Developer

Monsoon, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Most Innovative" at eBay's 2009 Developers Conference in San Jose, CA June 17th. The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Monsoon was recognized by eBay for their "Dynamic Pricing" feature.

Monsoon's Dynamic Pricing feature will automatically search eBay competitive items and re-price a seller's inventory to beat their competition. Automatically reprice items up or down as demand fluctuates. Maintain the best price realization possible by leveraging great DSRs and maximizing visibility on eBay search.

“We are honored and excited to accept this award,” stated Monsoon’s vice president of product development, Clark Hale. “This has been an exciting project for us, one that we hope will bring our users even greater success when selling on the eBay platform. eBay has been a great partner in the effort to create these exciting tools, and it is flattering for Monsoon to be recognized for our hard work.”

Congratulations to Monsoon for this distinguished honor and for their ability to assist eBay sellers with competitive pricing that maximizes the value of their items based on competition and demand!

Monsoon's Press Release

eBay Developers Program Star Developer Award Announcement

eBay Certified Providers Win 4 out of 5 Star Developer Awards

Congratulations to our eBay Certified Providers winning in 4 of the 5 eBay Star Developer Award categories!

The following eBay developers and Certified Providers are recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with our dynamic marketplace.

2009 eBay Star Developer Award Winners:

• DSR Rockstar - Seller Machine CRM by Bengal One
• Most Innovative - Dynamic Pricing feature by Monsoon
• Early Adopter - Mercent Retail for eBay by Mercent
• Rapid Evolution - Sales Manager by inkFrog

2009 Runner-Ups:

• Most Innovative - Vendio Research by Vendio
• Rapid Evolution - ShipRush by Z-Firm

Congratulations again to our Certified Providers for their hard work, innovation and focus on helping eBay sellers grow and improve their business through efficiency.

Read the full eBay Developers Program blog post here.

The eBay Certified Provider Program recognizes third party companies excelling at providing the tools or services an eBay seller needs to grow their business and increase efficiency. The Certified Provider designation helps an eBay seller identify providers with the expertise and experience to assist in growing their eBay business.