Make Use of eBay Buyer Incentives in Your Checkout

eBay is working hard to bring you buyers by offering purchase incentives to buyers in the form of eBay coupons, eBay Bucks and cash back rewards with other online partners. All at no cost to you!

eBay sellers may be using a Certified Provider offering additional checkout features through their own checkout (Third Party Checkout) instead of eBay checkout.

Benefits:

• Verification of buyer incentive support right in View Item Page
• Reduce contacts from buyers
• Improve DSR scores
• Increase sales through more visibility and greater buyer savings
• Reduce unpaid items by requiring Immediate Pay (coming in October)

It’s important to note which Certified Provider you are using or considering and which version of PayPal checkout the Certified Provider supports to ensure your eBay buyers are able to maximize and use their eBay coupons and other incentives.

Some third party checkout users may not be able to accept certain eBay incentives depending which version of PayPal checkout they use. View our detailed chart here.

To take advantage of all buyer incentives eBay has to offer, we recommend using the latest version of PayPal Express Checkout with your Third Party Checkout from an eBay Certified Provider.

Certified Providers:
Auctiva
ChannelAdvisor
Infopia
Kyozou
Vendio

If you are a seller using eBay checkout, there’s nothing you need to do. All incentives are compatible.

Infopia Continues to Provide a Robust Solution for eBay Sellers

We’d like to clear up some confusion about eBay’s recent announcement regarding Third Party Checkout and eBay Certified Solutions Provider, Infopia. Infopia was approved by eBay to continue to provide Third Party Checkout to their eBay sellers. Infopia made the decision to discontinue offering Third Party Checkout and move to eBay Checkout by June 15th.

eBay Sellers currently using Infopia, you will be able to continue to use Infopia for eBay listing and management of inventory, customers, etc…after June 15th. The only difference will be after June 15th all items purchased on eBay will go through eBay Checkout instead of the previous approved Infopia Checkout.

Benefits to eBay Checkout are:

• Ability to require Immediate Payment on Fixed Price listings
• Reduce Unpaid Item Claims
• Simple, easy checkout for eBay buyers
• Supports all eBay coupons and buyer incentives

If you are currently an Infopia customer or considering Infopia, we encourage you to contact Infopia directly and discuss your selling needs and how their planned move to eBay checkout will help your eBay sales.

Founded in 1999, Infopia provides (Software as a Service) eCommerce solutions—helping eBay sellers grow their business efficiently and effectively.

Read here for more information on eBay’s recent announcements on Third Party Checkout.

Clearing Confusion on Third Party Checkout

There's been a lot of discussion about Third Party Checkout today, so our VP of Seller Experience, Dinesh Lathi, posted a clarification on the current situation.

In essence, no, Third Party Checkout is NOT going away. As a matter of fact, for those that are losing theirs (some CPs are removing it on June 15), we've built resources for you to find an alternative.

Sellers: first thing you should do is check directly with your provider. Find out what their plans are. Then decide which checkout is right for you. What' the difference?

1. eBay Checkout: Pre-integrated, on-eBay buyer experience, and full support for all buyer incentives
2. Third Party Checkout: Some PayPal integration work, tax calculation, ship-to country exclusions, and some additional features.

Either way, sellers win. Why? By June 15th, those that are still offering Third Party checkout will have a new improved buyer experience, which will lead to less UPIs (Unpaid Items) and better DSRs (Detailed Seller Ratings).