Showing posts with label eBay Announcements. Show all posts
Showing posts with label eBay Announcements. Show all posts

Thursday, February 11, 2010

How to Adjust and Update Your eBay Selling Strategies with Tips and Tools from Auctiva

Article from Auctiva Education (Education for eBay Sellers)

More than a week after eBay announced its spring seller update for 2010, many eBay sellers are still digesting the news and trying to make sense of how it will impact their businesses. Major changes on the site will include adjustments to the fee structure on March 30 and phasing out the Store Inventory Format.

If getting a grasp on how you'll be affected by the impending changes is making your head spin, that's understandable. Adjusting to it all will take some time—and some number crunching—but here you'll find a few tools and tips you can enlist to make the transition easier.

Helpful tools

Starting March 30, eBay will allow sellers to list their first 100 auctions for free if they start at less than $1

Keeping this in mind, you might decide to reduce your fees by lowering the start price of your auctions to 99 cents. If you list hundreds of items, this task may seem overwhelming, but it doesn't have to be, especially if you're a user of Auctiva's tools for eBay sellers. The software offers several approaches to edit multiple listings at once.

Bulk Edit: Auctiva's Bulk Edit feature allows you to change the start price of up to 100 saved listings at once—a real time saver for anyone. Think of all the other tasks you could accomplish in the time it would take to do this manually. For instance, you could update your checkout details—something eBay Motor sellers should do in the coming weeks. Remember, come June, eBay will be on the lookout for listings on that site that don't include a handling and return policy.

Auctiva Find & Replace: Luckily, Auctiva's Find & Replace is a handy tool you can use to quickly and easily specify return policies and handling times. (As we've mentioned in previous articles, this requirement doesn't mean you'll have to accept returns, but you will have to let buyers know what your policy is, one way or the other.) This tool is located in Auctiva customers' Saved Listings page and allows users to edit up to 100 listings at once.

Sellers should also think back to any listing upgrades they've added to their listings, such as subtitles. With eBay's Store Inventory Format being eliminated, the subtitle feature will now cost at least $1.50 per listing, and you'll have to consider if the additional cost is worth it to you. If it isn't, the Find & Replace feature will let you edit or delete subtitles for multiple listings at once.

Bulk Live-Listing Revision: Active listings can also be updated right from sellers' Auctiva accounts. Add, remove or change information, such as subtitles and return policies, from live eBay listings using Auctiva's Bulk Live-Listing Revision Tool. This tool is located in Auctiva customers' Active Listings page and allows up to 100 listings to be edited at a time.

Scheduling: But those aren't the only ways you can help your bottom line. If you schedule your listings, consider doing it through Auctiva, since it won't cost you extra. On eBay you'll pay 10 cents a listing for this convenience—$1 if you list on eBay Motors—but this feature is free when you're on one of Auctiva's listing plans. You can also post more than 24 photos with your listings, and get free Supersizing and image security features using Auctiva's tools.

It's natural to feel apprehensive about how the upcoming changes will impact your bottom line. But hopefully now you feel better prepared to tackle what's ahead. March 30 will be here before you know it, so take the horse by the reins and start making the necessary adjustments to your listings.

This article has been condensed. Read the full article here.

Friday, January 8, 2010

eBay It Forward - Employees and Local Community Raise Items and Funds for Charity with eBay Giving Works


SLC employees kick-off the new year by selling items through eBay Giving Works with proceeds going toward helping the local community

After a year of making huge strides in community involvement, eBay SLC decided to end 2009 by engaging the employee population with the local community.

But the question stood: how could eBay help connect nearly 1,400 employees with the community; help the community connect with one another; give back to an amazing local charity; and, in typical eBay fashion, create something unique which had never been done before? Enter "eBay it Forward."

The eBay it Forward experience called for individuals to focus on what they want to share with others and bring forward to 2010 — the things which meant the most to them and for which they are most grateful. Participating individuals, families and groups were asked to look back through the year and identify an important personal item which improved their lives, created joy, provided comfort or maintained happiness during 2009. Then, using eBay Giving Works, the community could share their items with other community members who made need the same joy, comfort or happiness that these items provided their previous owners in 2009.

Calling on the community
Although the experience of sharing ones most precious items is fulfilling in and of itself, eBay SLC wanted to find a way to connect the community and bring these stories to life.

So, community members were asked to bring their items to the eBay it Forward pavilion in SLC to be put on display, along with handwritten notes telling each objects story.

Together, the objects and their heart-warming histories created a large-scale installation displaying the community’s most valuable possessions. Here the beginnings of eBay echoed, as the visual of people connecting with one another while exchanging items, interests and stories came to life. Not to mention it carried the sustainable aspect of giving pre-owned items a new life.

Community "art" display
eBay it Forward officially kicked off Dec. 28 with a sneak preview event for eBay employees and invited members of the SLC community. The goal was to prepare the community “art” display for the official opening and stock the shelves with items for the public to see when the door opened on Dec. 29.

After appearing in multiple news outlets, eBay was hopeful for a huge turnout. Despite harsh weather conditions, the community came and the shelves began to fill up with New Year’s treasures. One community member brought a collection of stuffed animals he and his wife had bought for the children they hoped to foster. However, his wife became sick and their dream of a home full of foster children was no longer a reality. So, they decided eBay it Forward was the perfect way to pass these items on to children who could love them and help out a great local charity in the process.

Most stories associated with the donated items pulled at the heart strings and required a tissue to read. One of eBay’s own employees, Jillene Prolo, a customer solutions agent, donated a necklace she bought from one of her favorite stores because all the proceeds were being donated to cancer research. Three members of her family had been affected by cancer: herself, her father and her grandfather (whom she lost several years prior). The necklace had three silver rings she felt represented these three people. She and her father beat the cancer and therefore wanted to pass on her “good luck charm” to someone else who may need it in 2010.

The start of a new tradition?
Nearly 200 items and amazing stories like these were collected to share with the community, with items ranging from stuffed animals to golf shoes to a Blue-Ray DVD player.

Even employee volunteers turned out in droves to help because they felt it was important to the community, with many of them bringing items and stories of their own to add to the project. “It was an amazing chance for employees to really get out and interact face-to-face with members of the community in which they work,” said J.D. Norton, senior specialist, events and awards. “And, they absolutely loved doing so. For three and a half days, they gave eBay and eBay Giving Works a smiling face in the Salt Lake community. Hopefully, this will become a New Year’s tradition.”

The fundraising goal for eBay it Forward 2009 is $10,000 for the designated charity. Items are currently in the process of being listed on eBay Giving Works, with the first batch of items being listed on Jan. 9, with a new batch going up weekly. All items are listed under the user ID: eBayitForwardSLC or can be found by doing a title search for “EIF”.

Tuesday, September 29, 2009

Vendio Reviser Special Edition Updates in Bulk eBay Listings with Return Policy & Handling Time

From the Vendable Blog

Later this week eBay will roll out Seller Release 2 (SR2). Although the SR2 release helps increase transparency and improve the transaction experience, many merchants are not in compliance with some of the new changes. In particular, handling times and return policies are required in all Good ‘Til Cancelled (GTC) listings. Millions of items could fail in the listing process from these new policies.

In response, Vendio is excited to introduce a Special Edition of the Vendio Reviser. This special edition has a ONE PAGE option for revising handling time and return policy. Simply sign up, set you eBay token (so we know who you are), select your handling time and add a return policy and we will bulk revise all your eligible eBay items.

The special edition is a flat-rate of $20.00 a month for unlimited revisions!! And it works no matter how or with who you listed your items!

As an added bonus, this offer includes the Vendio Reviser which allows you to revise your items three ways:

1. Bulk Revise Individual Items – revise up to 100 of your items which are displayed on one page (either in list format, filtered or searched by keyword), and you can make common revisions (including descriptions) from this one page. For instance, you can search all items with “DVD” in the title – make description edits on one page and click revise to submit your changes. There are many options to filter and search your items to bring up the items you wish to revise.

2. Find and Replace – Find specific criteria and replace it. For instance, you could “find” all the items that have “BLUE” in the title and revise them “PERIWINKLE BLUE”. There are many find and replace fields that you could use to make revisions to your items.

3. Set Auto Reviser Rules – Auto Reviser rules lets you set strategies. Think of these as automatic revisions. For instance, you could reduce the price of your item by $1.00 every day until it sells, or you could change the category of your item after 3 days and so on.

Reviser provides many methods for you to enhance and edit your existing eligible eBay listings (in addition to allowing you to create specific strategies you design for you specific business requirements) and now with the Vendio Reviser Special Edition, you can bulk revise your handling time and return policy in one easy step.

PLEASE NOTE: If you use Vendio to list your items, good news! Vendio is automatically updating your handling time and return policy!

Also, If you are already an existing Vendio customer who does not use Vendio to list your items, please contact customer service to have this special addition added to your account.

An eBay Certified Solutions Provider since 2004, Vendio provides an ecommerce solution for eBay sellers of all sizes. Vendio offers a series of applications which can be installed on a standalone basis or used to extend the functionality of the Vendio's eBay listing and inventory management solution.

Monday, September 14, 2009

Auctiva Releases New Bulk Listing-Revision Tool for eBay

Auctiva, an eBay Certified Solution Provider, recently announced new enhancements and features to their software for eBay. The new software enhancements allow eBay sellers to manage more of their selling activities with Auctiva.

Auctiva has added new features to provide better functionality and help for eBay sellers as they update listings and selling strategies to adapt to the upcoming eBay policy changes, which take effect later this month. (September).

"Our Auctiva development team tries hard to find ways to help customers be more productive, sell more in their eBay businesses and save money...," - Tony Maxey, Auctiva Product Manager. "We're introducing several new features in this update that many customers have asked us for."

New Features:
  • Bulk Listing-Revision Tool - the new tool will help eBay sellers edit, revise and update their listings quickly and easily to comply with eBay's new policies

"This bulk revision feature will come in handy for all of our users who want the ease of changing one listing or 100, without having to log directly into eBay and revise each listing, one at a time," - Rebecca Miller, Auctiva Product Analyst.

  • Print Packing Slips - generate and print packing slips with your business logo
  • Spell Check - functionality added to Auctiva's listing tool for eBay

For more details on Auctiva's software enhancements, check out their Auctiva Education and Auctiva Community Forums.

Auctiva is an eBay Certified Solutions Provider offering listing management solutions and features for beginner -to mid-to high-volume eBay sellers.

Tuesday, August 18, 2009

Fox Business News - eBay and Terapeak Discuss Launch of Selling Manager Applications


eBay just launched Selling Manager Applications, now being referred to as eBay's App Store. Similar to Apple's App Store or how Facebook users add applications to their profile, eBay sellers can now add individual applications to their Selling Manager and Selling Manager Pro that their eBay business needs. Sellers can complete their selling puzzle with these apps and do more.

"...[Selling Manager Applications] is a new App Store on eBay where sellers can go to find applications by third party developers that will help them improve their eBay businesses and increase their selling efficiency and profitability." - Kristina Klausen, Sr. Director of the eBay Seller Platform Efficiency Team.

Selling Manager Apps are easily accessible as the App Store lives inside Selling Manager. Any eBay seller can subscribe to Selling Manager (for free!) and peruse or subscribe to the various apps their business needs. All apps have a minimum of a 7 day free trial period.

Terapeak, an eBay Certified Provider, is one of the first apps to be included in the new eBay App Store. Terapeak offers real-time market research and data analytics on eBay.

Fred Speckeen, CEO of Terapeak, - "Terapeak has been around for 5 years working closely with eBay and tens of thousands of eBay sellers...to deliver pricing research so that folks who are starting small medium sized businesses selling online can actually see ahead of time what kind of prices they are going to get before they buy their inventory. They can also track market movements, new trends in consumer interest. This in turn makes them much more profitable."

Subscribing to the Terapeak application as part of the new Selling Manager Applications, will give those sellers eBay research and their product performance right in My eBay.

Watch as Kristina Klausen and Fred Speckeen discuss the launch of eBay's new Selling Manager Applications for sellers and the benefits.



Monday, August 17, 2009

New Selling Manager Applications for eBay Sellers from Certified Providers


If you currently use Selling Manager or Selling Manager Pro to manage your inventory on eBay, you may find adding an additional application from our eBay Certified Providers is just what you need for robust inventory management, sales tracking, communication management and more.

Benefits:
  • Market Research & Reporting
  • Customer Service
  • Shipping & Payments
  • Listing
  • Inventory Management
  • Marketing & Merchandising
  • Product Sourcing
  • Accounting
  • and more...

All sellers can take advantage of these new tools – all you need is a subscription to Selling Manager (Free) or Selling Manager Pro. From within Selling Manager and Selling Manager Pro, any new applications you subscribe to will appear under the Applications tab.


Every application is available with a free trial (usually between one week and 30 days) – so you can try it out before you subscribe. Most Selling Manager Applications charge a subscription fee. Just log into Selling Manager and check out the application catalog tab. Or, subscribe to Selling Manager today.


Certified Providers:

Hosted Support
MyStoreRewards
Terapeak
ShipRush
Worldwide Brands

Monday, August 10, 2009

eBay Workshop August 13th - "Save Time & Money Shipping and Increase Repeat Purchases"

Workshop: Save Time & Money Shipping and Increase Repeat Purchases

Host: ShipWorks
Date: Thursday, August 13th
Time: 11AM PST
Location: eBay Workshop Board

Description: In this workshop, we'll look at how ShipWorks helps you save time shipping with their quick, automated printing of address labels, posting of tracking info in My eBay and shipping tracking notification emails sent to your buyers for multiple carriers. Plus, ShipWorks will show you how they can help you manage, organize and report on customer interactions and their purchase volume with you. You'll be able to understand who YOUR top buyers are and market more effectively to those buyers in order to increase repeat purchases.

Visit http://certifiedprovider.ebay.com/ to learn more about eBay Certified Providers and the services and solutions they offer to help eBay sellers.

Tuesday, June 23, 2009

Monsoon Awarded as "Most Innovative" eBay Star Developer



Monsoon, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Most Innovative" at eBay's 2009 Developers Conference in San Jose, CA June 17th. The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Monsoon was recognized by eBay for their "Dynamic Pricing" feature.

Monsoon's Dynamic Pricing feature will automatically search eBay competitive items and re-price a seller's inventory to beat their competition. Automatically reprice items up or down as demand fluctuates. Maintain the best price realization possible by leveraging great DSRs and maximizing visibility on eBay search.

“We are honored and excited to accept this award,” stated Monsoon’s vice president of product development, Clark Hale. “This has been an exciting project for us, one that we hope will bring our users even greater success when selling on the eBay platform. eBay has been a great partner in the effort to create these exciting tools, and it is flattering for Monsoon to be recognized for our hard work.”

Congratulations to Monsoon for this distinguished honor and for their ability to assist eBay sellers with competitive pricing that maximizes the value of their items based on competition and demand!

Thursday, June 18, 2009

Mercent Awarded as an eBay Star Developer



Mercent, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Early Adopter" at eBay's 2009 Developers Conference in San Jose, CA June 17th.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Mercent was recognized by eBay for the early adoption of eBay’s Large Merchant Services for Mercent Retail™ on-demand retail marketing platform.

Large Merchant Services (LMS) is a new eBay API designed to meet and simplify the integration needs of large merchants/retailers on eBay through SKU based inventory management along with other great features.

"Third party partners like Mercent are instrumental to eBay’s growing success. We depend upon developers for early product feedback on new API platform products that help to drive innovation and create tools that drive consumer usage across eBay properties. We’re extremely pleased to recognize Mercent as a top award winner for its strong contributions." - Kumar Kandaswamy, eBay Platform Senior Manager.

Congratulations to Mercent for this distinguished honor and for their ability to easily assist large retailers with managing and expanding their business onto the eBay platform!

Mercent's Press Release
eBay Developers Program Star Developer Award Announcement

Monday, May 11, 2009

ChannelAdvisor's Guide to eBay Spring 2009 Changes

It has been about a month since eBay announced changes planned for Spring 2009. Most announced changes will be live on June 15th. eBay did put together a landing page and FAQs to help address questions sellers may have. In addition to eBay educational resources, you may want to check out ChannelAdvisor's download white paper titled, "The Ultimate Guide to eBay's Spring 2009 Changes".

"The Ultimate Guide to eBay's Spring 2009 Changes" is written by ChannelAdvisor CEO, Scot Wingo. Gain an insightful understanding of eBay changes from a third party with an extensive history and knowledge of eBay, eCommerce and retail.

Scot will help sellers understand:

  • What changes will eBay be making in June and 2009 overall?
  • How will they affect your business?
  • How to utilize new Multi-Variation Fixed Price format
  • Gain the advantage over your competitors
  • eBay’s renewed focus on the secondary market and what that means for you as a retailer and seller
  • and more...

ChannelAdvisor is an eBay Certified Solutions Provider helping eBay sellers manage, grow and report on their eBay and multi-channel businesses since 2001.

Tuesday, April 21, 2009

eBay Workshop - Product Trends for 2009

Workshop: Product Trends for 2009 & Beyond

Host: WhatDoISell
Date: Tuesday, April 28th
Time: 11AM PST

Description: What will your customers buy? Next week? Next month? Next year? The answer to these questions can be found in looking at emerging product trends. No matter what category you sell in, product trends will influence the inventory you buy in 2009 and beyond.

Please join Lisa Suttora, Founder of eBay Certified Provider WhatDoISell.com, as she discusses the 7 product trends that will impact your online sales this year. A noted trend authority, Lisa will introduce you to the year’s top consumer trends and show you how to apply them to YOUR business!

Friday, April 17, 2009

Shipping Made Fast and Easy by eBay Certified Providers

Following up on the topic of Shipping from eBay’s Webinar, we’d like to provide more information on how eBay Certified Providers provide the tools and assistance eBay sellers need.

Our Certified Providers have created tools completely automating the shipping work flow, shipping communication and posting of tracking information into My eBay. Their solutions offer features and options not available through eBay and PayPal.

Benefits:

  • Support multiple carriers
  • Endicia and Stamps.com integration
  • Bulk package tracking
  • Bulk label printing
  • Bulk invoice printing
  • First-Class Mail International printing
  • Auto email to buyer with tracking info
  • Auto email to buyer and seller confirming package delivery
  • Post tracking info into My eBay for seller and buyer
  • Support international shipping
  • Shipping carrier cost comparison
  • Email management
  • Package shipment auditing – claim entitled shipping refunds

Certified Providers:

ShipRush
ShipWorks

Please contact the Certified Provider direct and fully discuss your needs to decide if they offer the right tool for you. Or you may post a question on our eBay Certified Provider Discussion Board.

Thursday, April 16, 2009

Easy Listing Revisions for eBay – Bulk Editing

Following up on the topic of Bulk Editing from eBay’s Webinar, we’d like to provide more information on how eBay Certified Providers provide the tools and assistance eBay sellers need. Particularly on the topic of Listing Revisions and Bulk Editing.

While all Listing tools offer bulk management of eBay items, some eBay Certified Providers offer the ability to bulk search and replace, allowing you to efficiently change your listings to adhere to eBay policies.

Benefits:

  • Bulk search and replace in Item Description
  • Ability to edit any section of an eBay listing
  • Edit stored, scheduled and live inventory
  • Edit and update listings for multiple eBay IDs

All tools adhere to eBay policies on revising listings, and keep your recent sales where policy allows. See our listing revision policy for more information.

Certified Providers:

inkFrog
Mercent
Monsoon
Vendio

Please contact the Certified Provider direct and fully discuss your needs to decide if they offer the right tool for you. Or you may post a question on our eBay Certified Provider Discussion Board.

Tuesday, April 14, 2009

eBay Spring 2009 Announcements

eBay announced today upcoming changes that will launch the week of June 15, 2009. This release focuses on driving more sales and improving seller efficiency. To summarize the changes:

  • New View Item Page
  • List in Variations
  • Buyer Incentives and Loyalty Programs
  • Smart FAQs
  • New Resolution Process
  • Package Tracking in My eBay
  • Return Policy and Handling Time required
  • Customize Item Specifics
  • Bulk Editing Tools
  • Selling Manager Pro FREE for all eBay sellers and coming soon new Selling Manager and Selling Manager Pro applications!

eBay Certified Providers providing a listing tool or other solution that may be impacted by these changes will be ready and able to accommodate the changes by June 15th.

In addition, if you would like more information on these announcements and discuss how to best optimize your business with these changes, eBay Certified Consultants can help! Check out As Was, WhatDoISell and The Queen of Auctions for professional and experienced consulting.

eBay help resources available are: eBay Radio, eBay Discussion Board, Webinar, Seller Checklist and Best Practices.

We will be posting more information on how eBay Certified Providers can help you incorporate these changes to better your business.

You can read the full announcement here.