Cloud Conversion Provides a Complete CRM Solution for eBay Sellers as New eBay Certified Provider

New eBay Certified Provider, Cloud Conversion


We are delighted to offer eBay sellers a robust CRM solution for customer service and management with the addition of Cloud Conversion as a new eBay Certified Solutions Partner.


eCommSource by Cloud Conversion is a complete CRM (Customer Relationship Management) solution for eBay built upon salesforce.com’s trusted Force.com platform. With eCommSource, top eBay sellers can manage all customer service and support from a single view, gain valuable insight about their top buyers and implement effective marketing strategies to increase sales with repeat purchases.

“eCommSource is a solution for any online retailer who is serious about providing excellent customer service and support. It is appropriate and cost effective for any size company. eCommSource really opens the door for eBay sellers who are serious about customer service to leverage customer relationship management (CRM).” – Jon Jessup, CEO of Cloud Conversion

Features:

• Consolidate all eBay buyer emails from multiple eBay accounts
• Streamline and simplify your customer support process
• Process and answer buyer emails from eBay and other online channels
• Track buyer questions and concerns for resolution
• Route inquiries to the right employee or department (i.e. returns to the shipping dept)
• Buyer questions specific to an eBay auction include Auction Ending Time for response prioritization
• Manage and track customer returns and RMAs (return merchandise authorizations)
• Access other CRM applications from the AppExchange®

Benefits:

• Improve customer service with faster response time
• Boost eBay feedback, DSRs and sales
• Increase customer retention
• Analyze buyer activity by product to help forecast sales, hot products and sourcing
• And more…

Try a Free 30-Day Trial to eCommSource

Visit http://certifiedprovider.ebay.com/ to learn more about eBay Certified Providers and the services and solutions they offer to help an eBay seller grow their business.

New eBay Certified Provider - Frooition; Brings Design, Consulting and Marketing Services to eBay Sellers

New eBay Certified Provider, Frooition

The eBay Certified Provider Program is pleased to announce Frooition as a new Certified Provider helping eBay sellers increase sales with design, marketing and consulting tools and services.



Frooition is an experienced eBay Store and listing designer. Frooition specializes in providing design services for eBay, other online channels and website design. In addition to design services, Frooition also provides software for eBay sellers to help easily manage their eBay Store, listings and cross-promotions.

U.S. and international sellers will find Frooition can help grow their eBay business. Frooition can help an eBay seller assure buyers they deliver quality merchandise and customer service with professionally designed eBay Stores or listing templates. eBay sellers can also have Frooition custom design their eBay Store, listing templates or websites specific to their brand.

• Design services customized to your specifications
• Create a professional appearance for your eBay business and stand out from the crowd
• Create recognition and bring in repeat customers and purchases with memorable design

eBay sellers can improve their sales performance with Frooition’s advanced search functionality built into their eBay template or eBay Store.

• Professionally designed and easy to navigate eBay Stores and templates help keep buyers within a sellers listing/Store
• Dynamically display and cross-promote additional products and categories within your Store
• For example: Top 5 cross promotions change dynamically as a seller’s products sell out – no need to constantly reset cross promotions

eBay Seller Testimonials

"They have helped us to grow our business by providing us with a well designed, professional storefront and ad template that our customers love."

"Frooition possesses a very strong understanding of the eBay shopper and what they are looking for in terms of usability and design."

Frooition is a leading provider of eBay store and listing designs. Frooition provide design services for most other online sales channels as well as website design. Frooition has been working with the eBay platform more than 4 years and has clients in the USA, Canada and Europe.

New eBay Certified Provider, B-Stock Solutions, Brings Unique Product Sourcing Opportunities to eBay Sellers

New eBay Certified Provider, B-Stock Solutions

The eBay Certified Provider Program is excited to offer sellers more inventory and product sourcing opportunities with the addition of B-Stock Solutions to the program.


B-Stock Solutions opens supply sources for smaller resellers, like eBay sellers, who have previously been unable to buy directly from Fortune 2000 retailers and manufacturers. eBay sellers can purchase direct from the large retailers, manufacturers and liquidators. With B-Stock, sellers can bypass purchasing through middlemen that paying extra fees or markups.

B-Stock understands the challenges an eBay seller encounters when trying to develop new, reliable sources of quality inventory. They help answer this challenge by delivering private auction marketplaces allowing registered eBay sellers to bid on inventory in lots/palettes, pay securely and arrange safe shipment. B-Stock creates a predictable, dependable source of supply for eBay sellers.

Features:

Categories:

• Consumer Electronics
• Clothing, Shoes & Accessories
• Home, Bed & Bath
• Cosmetics
• Media
• New categories added frequently

Inventory conditions include:

• Brand new overstock
• Out of season
• Returns
• Refurbished

Benefits:

• Buy liquidation inventory directly from large retailers and manufacturers
• Peace of mind in purchasing authentic inventory
• Purchased inventory can be shipped to eBay seller’s location or arrange to pick-up
• Alerted to new inventory opportunities

Founded in 2008, B-Stock Solutions creates private marketplaces for large retailers, manufacturers and liquidators enabling them to offer their inventory direct to eBay sellers.

GarageSale on eBay Radio - Mac Desktop Application for eBay Sellers

Listen on eBay Radio and "meet" our newest and international eBay Certified Provider, GarageSale by iwascoding!

GarageSale is a Mac OS X application providing eBay listing efficiency and post sale management.

Key Features are:

• Desktop application
• Integration with other Mac OS X applications (e.g. importing images from Apple iPhoto
• Supports multiple eBay accounts
• Built-in photo editor
• Import photos direct from your camera
• Over 130 template designs
• Income report generation (track eBay sales and expenses)
• Supports 15 international eBay sites, including eBay.com, eBay.de, eBay.co.uk and eBay.ca
• Supports eBay Motors
• Network sharing available with Apple’s Bonjour technology
• YouTube, Twitter, and Google Maps integration for social marketing and networking
• and more…

GarageSale is available for only $34.99.

iwascoding is a German company focused on creating eBay and PayPal solutions for the Mac and iPhone platforms. Their most popular eBay solution is “GarageSale”. iwascoding recently released the first eBay selling app for the iPhone and iPod Touch, GarageSale touch.

eBay Certified Provider Program Goes Global with the Addition of GarageSale by iwascoding

New eBay Certified Provider – GarageSale by iwascoding

The eBay Certified Provider program expands into international territory with the addition of GarageSale by iwascoding.

iwascoding is a German company focused on creating eBay and PayPal solutions for the Mac and iPhone platforms. Their most popular eBay solution is “GarageSale”, a listing tool accounting for over 400,000 auctions a month. US sellers make up over 50% of GarageSale subscribers.

GarageSale is a Mac OS X application providing eBay listing efficiency and post sale management.

Key Features are:

• Desktop application
• Integration with other Mac OS X applications (e.g. importing images from Apple iPhoto
• Supports multiple eBay accounts
• Built-in photo editor
• Import photos direct from your camera
• Over 130 template designs
• Income report generation (track eBay sales and expenses)
• Supports 15 international eBay sites, including eBay.com, eBay.de, eBay.co.uk and eBay.ca
• Supports eBay Motors
• Network sharing available with Apple’s Bonjour technology
• YouTube, Twitter, and Google Maps integration for social marketing and networking
• and more…

GarageSale is available for $34.99.

Target audience – All level of eBay sellers, from New-to-Mid-to-High Volume eBay sellers and Mac users. eBay sellers and Mac users that prefer to manage their eBay business from the familiarity of a native Mac application and value the integration with other Mac based software.

Awards –

• eBay Germany Developer Program awarded GarageSale “Best Newcomer 2005″
• Mac Life rated GarageSale “Best eBay App” twice in 2005 and again in 2006

eBay Seller Testimonials –
“There is no better eBay software program than GarageSale. I'm making enough money using this program to pay my bills! It is easy to use, intuitive, and the development team provides excellent tech support. They also listen to our suggestions and incorporate them into the updates whenever they can. Also the program is extremely affordable. Saves me untold amount of time listing auctions.”

“I have so much confidence in them that whatever program they release in the future I will purchase with no questions asked. I would do that because they have an uncanny ability to know what a MAC user REALLY needs.”

Created in 2004, GarageSale is a robust solution helping eBay sellers list items efficiently, update items regularly and manage post-sale tasks. GarageSale is a Mac desktop application.

Below is a cartoon depiction of the iwascoding crew working on their GarageSale application for eBay. I think you'll appreciate their creativity and sense of humor. :)

Easy Listing Tool and Great Template Design for eBay from Seller Sourcebook

Listen on eBay Radio as Seller Sourcebook discusses how their listing tool for eBay is easy to use and saves sellers time! Seller Sourcebook offers many benefits and features for eBay sellers.

Benefits:

• One-page eBay listing tool
• Over 2500 listing template designs
• Image Hosting
• Mac and PC compatible
• Great customer service
• and more...

Founded in 2003, Seller Sourcebook provides an affordable eBay listing tool, image hosting and a large selection of attractive templates to assist sellers in creating professional listings on eBay.

New eBay Certified Provider - Seller Sourcebook

The eBay Certified Provider Program is pleased to announce Seller Sourcebook is now an eBay Certified Solution Provider!

Founded in 2003, Seller Sourcebook originally began through providing template and design for eBay sellers. Their business grew and as such Seller Sourcebook branched out and created an eBay listing and management tool.

Benefits:

• 500MB Image Hosting
• 2500+ Template Designs
• Listing Generator (create and launch eBay listings)
• Free Scheduled Listings
• Product Showcase Gallery
• And more...

Seller Sourcebook provides efficient listing, design and photo hosting for eBay sellers for a flat fee of only $8 a month.

Don’t take our word for it, read the reviews and opinions of satisfied eBay sellers:

eBay Seller – “(Seller Sourcebook) provides reliable and safe picture storage with easy access. They have made listing items (to eBay) very simple. One of the most user friendly websites I've used in my over 10-years selling on eBay.”

eBay Seller – “I've used a number of other services, free and paid, and Seller Sourcebook is by far the best...they offer first-rate customer service, loads of great features, and their lovely templates make eBay, not just me, look more professional.”

We are excited to add Seller Sourcebook to the eBay Certified Provider Program!

The eBay Certified Provider Program recognizes third party companies excelling at providing the tools or services an eBay seller needs to grow their business and increase efficiency.

New eBay Certified Provider - SELLER MACHINE

Seller Machine CRM, developed by BengalOne, is a customer relationship management (CRM) tool streamlining and increasing communication between eBay sellers and buyers. Developed by an eBay PowerSeller, Seller Machine enables eBay sellers to build strong relationships with buyers, resulting in higher DSR scores through:

• Constant communication with buyers
• Identifying repeat buyers
• Threaded eBay email messages
• Auto tracking of USPS packages
• And more...

Try Seller Machine CRM free today!

Interapptive (ShipWorks) Becomes Certified Provider

We are pleased to announce that shipping solution provider Interapptive, who provides the popular ShipWorks product, has become the newest member of the eBay Certified Provider Program.

ShipWorks is a desktop application that bridges the gap between receiving an order and getting it out the door. The product is integrated with all major carriers to provide bulk and automated shipping label, invoice printing and email notifications. In addition, ShipWorks maintains a history of each order record including all email correspondence, shipping history and items purchased.

http://shipworks.com

Meet Monsoon, Our Newest eBay Certified Provider!

We are excited to announce Monsoon, Inc as the newest eBay Certified Solution Provider. Monsoon has been working with online marketplace sellers and enabling several hundred million dollars worth of online transactions for over six years. They have a staff made up of dedicated account management, support and development teams focused on ensuring eBay seller success.

Monsoon provides a listing tool that allows for easy, automated and bulk uploading to eBay, eBay Motors Parts & Accessories and Half.com. Monsoon offers different packages dependant on your selling needs, some features worth looking more into are their: Smart Selling tools, Pre-filled item/catalog information, integration into an existing point of sale system and dynamic pricing.

http://www.monsoonworks.com

inkFrog Becomes eBay's Newest Certified Provider

eBay welcomes listing tool provider inkFrog to the Certified Provider Program. They are no stranger to the eBay platform; they have been around since 1999. Being a Certified Solution Provider means that they have customers who use and recommend their solution, a product that integrates directly with eBay, and staff that know how selling on eBay works.

The inkFrog software is one of the most cost effective solutions out there, and includes listing, scheduling, inventory management, counters, consignment, back office management, profit management, and a scrolling showcase of additional products within the listing. InkFrog has a unique approach to checkout, leveraging eBay's checkout to manage your back office tasks instead of a third party cart.

http://inkfrog.com

Shopster Becomes Certified Provider

Today, drop shipping solution provider Shopster officially joined the ranks as eBay's newest Certified Solution Provider. This means that they have customers who use and recommend their solution, a product that integrates directly with eBay, and staff that know how selling on eBay works.

eBay sellers can use Shopster's product sourcing suppliers to augment their product line, test new products on the site, obtain related products for upsale and cross promotion to their current products. Their eBay Compatible Application allows sellers to quickly and easily list items on eBay that are available from their qualified drop ship suppliers. The solution includes product data, inventory updates, order submission and tracking and dispute resolution through direct integration with their suppliers. Shopster suppliers are carefully scrutinized for product quality, authenticity, service and pricing. eBay welcomes them to the program.

http://shopster.com/featureseBay.html