Seller Machine Wins "DSR Rockstar" eBay Star Developer Award - Video Interview

Seller Machine CRM, an eBay Certified Provider, was awarded the eBay Star Developer Award for "DSR Rockstar" at eBay's 2009 Developers Conference in San Jose, CA.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service, create great buying experiences and keep pace with eBay's dynamic marketplace. BengalOne was recognized by eBay for their Customer Relationship Management solution known as Seller Machine CRM.

Seller Machine CRM, developed by BengalOne, is a customer relationship management (CRM) tool streamlining and increasing communication with your eBay buyers. Seller Machine also helps sellers with shipment tracking and communication to the buyer on the status of the shipment and satisfaction with their item.

Benefits of Seller Machine CRM:

• Build strong relationships with buyers, resulting in higher DSR scores
• Promotes a proactive approach to customer service reducing negative feedback
• Creates and manages eBay customer relationships encouraging repeat sales
• Assists in shipping communication
• Quickly see number of days since Shipped and since Delivered
• Watch for those packages that are taking longer than usual to deliver and contact the buyer before they get upset and contact you

"It's not just the one DSR -- if you fix that one {customer communication} DSR, then all the other ones just follow. Once you've built a relationship with that buyer, then they go out of their way to leave 5 stars every time." - E.J. Bantz, Founder and Creator of Seller Machine CRM by BengalOne

Congratulations to Seller Machine for this great win! Seller Machine is a DSR Rockstar as the tool helps eBay sellers increase their DSRs, create strong relationships with their buyers and increase sales with repeat purchases from happy buyers.

Video Interview with Mercent, Winner of the eBay Star Developer Award "Early Adopter"

Mercent, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Early Adopter" at eBay's 2009 Developers Conference in San Jose, CA June 17th.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Mercent was recognized by eBay for the early adoption of eBay’s Large Merchant Services for Mercent Retail™ on-demand retail marketing platform.

"Third party partners like Mercent are instrumental to eBay’s growing success. We depend upon developers for early product feedback on new API platform products that help to drive innovation and create tools that drive consumer usage across eBay properties. We’re extremely pleased to recognize Mercent as a top award winner for its strong contributions." - Kumar Kandaswamy, eBay Platform Senior Manager.

Congratulations to Mercent for this distinguished honor and for their ability to easily assist large retailers with managing and expanding their business onto the eBay platform!

Mercent integrates large retailers with eBay using the new Large Merchant Services (LMS) API, providing the ability to handle the scalability requirements of large sellers, including catalogs and transaction volumes and back end integration with current systems including POS.

Monsoon Wins "Most Innovative" eBay Star Developer Award - Video Interview

Monsoon, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Most Innovative" at eBay's 2009 Developers Conference in San Jose, CA June 17th.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and keep pace with eBay's dynamic marketplace. Monsoon was recognized by eBay for their "Dynamic Pricing" feature.

Dynamic Pricing automatically searches for competitive items on eBay and will re-price a seller's inventory to beat their competition. Automatically reprice items up or down as demand fluctuates. Sellers can maintain the best price realization possible by leveraging their great DSRs and maximizing visibility in eBay search.

"For our customers, we found that conversion -- if you have real-time, accurately priced inventory -- jumped up between 5X to 15X compared to where the sellers had been previously -- a huge, huge increase in sales." - Clark Hale, VP of Product Managment for Monsoon

Congratulations to Monsoon for this distinguished honor and for their ability to assist eBay sellers with competitive pricing, maximizing the value of their items based on competition and demand!

Monsoon is an eBay Certified Provider assisting sellers with an end-to-end solution for the management, processing, pricing, and reporting for successful online selling. Monsoon supports eBay.com, eBay Motors and Half.com.

Monsoon Awarded as "Most Innovative" eBay Star Developer

Monsoon, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Most Innovative" at eBay's 2009 Developers Conference in San Jose, CA June 17th. The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Monsoon was recognized by eBay for their "Dynamic Pricing" feature.

Monsoon's Dynamic Pricing feature will automatically search eBay competitive items and re-price a seller's inventory to beat their competition. Automatically reprice items up or down as demand fluctuates. Maintain the best price realization possible by leveraging great DSRs and maximizing visibility on eBay search.

“We are honored and excited to accept this award,” stated Monsoon’s vice president of product development, Clark Hale. “This has been an exciting project for us, one that we hope will bring our users even greater success when selling on the eBay platform. eBay has been a great partner in the effort to create these exciting tools, and it is flattering for Monsoon to be recognized for our hard work.”

Congratulations to Monsoon for this distinguished honor and for their ability to assist eBay sellers with competitive pricing that maximizes the value of their items based on competition and demand!

Monsoon's Press Release

eBay Developers Program Star Developer Award Announcement

Mercent Awarded as an eBay Star Developer

Mercent, an eBay Certified Provider, was awarded the eBay Star Developer Award for "Early Adopter" at eBay's 2009 Developers Conference in San Jose, CA June 17th.

The eBay Star Developer Awards are awarded each year to the eBay developers recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with eBay's dynamic marketplace. Mercent was recognized by eBay for the early adoption of eBay’s Large Merchant Services for Mercent Retail™ on-demand retail marketing platform.

Large Merchant Services (LMS) is a new eBay API designed to meet and simplify the integration needs of large merchants/retailers on eBay through SKU based inventory management along with other great features.

"Third party partners like Mercent are instrumental to eBay’s growing success. We depend upon developers for early product feedback on new API platform products that help to drive innovation and create tools that drive consumer usage across eBay properties. We’re extremely pleased to recognize Mercent as a top award winner for its strong contributions." - Kumar Kandaswamy, eBay Platform Senior Manager.

Congratulations to Mercent for this distinguished honor and for their ability to easily assist large retailers with managing and expanding their business onto the eBay platform!

Mercent's Press Release
eBay Developers Program Star Developer Award Announcement

eBay Certified Providers Win 4 out of 5 Star Developer Awards

Congratulations to our eBay Certified Providers winning in 4 of the 5 eBay Star Developer Award categories!

The following eBay developers and Certified Providers are recognized for building applications on the eBay API platform and for their achievements in enabling sellers to improve customer service and help sellers keep pace with our dynamic marketplace.

2009 eBay Star Developer Award Winners:

• DSR Rockstar - Seller Machine CRM by Bengal One
• Most Innovative - Dynamic Pricing feature by Monsoon
• Early Adopter - Mercent Retail for eBay by Mercent
• Rapid Evolution - Sales Manager by inkFrog

2009 Runner-Ups:

• Most Innovative - Vendio Research by Vendio
• Rapid Evolution - ShipRush by Z-Firm

Congratulations again to our Certified Providers for their hard work, innovation and focus on helping eBay sellers grow and improve their business through efficiency.

Read the full eBay Developers Program blog post here.

The eBay Certified Provider Program recognizes third party companies excelling at providing the tools or services an eBay seller needs to grow their business and increase efficiency. The Certified Provider designation helps an eBay seller identify providers with the expertise and experience to assist in growing their eBay business.

eBay Selling Manager Applications (Project Echo) Workshops and Forums @ eBay Developers Conference

Join us at eBay Developers Conference June 16-18th in beautiful San Jose, CA, and find out how to take your application to the next level on the eBay platform!

eBay is now open for business! eBay Selling Manager Applications take our Platform to the next level by allowing developers to embed applications directly into "My eBay", where hundreds of thousands of eBay sellers manage their online business.

Come learn about developing Selling Manager Applications along with:

• The Selling Manager Applications Opportunity
• A demo of the seller discovery and subscription experience
• Technical details and considerations to help you develop and integrate your application
• Q&A with eBay Project Echo team (now known as Selling Manager Applications)

Although eBay Developers Conference is aimed at developers and software engineers, eBay sellers interested in attending can take advantage of a unique opportunity to network and discuss selling needs and inefficiencies directly with the companies and individuals creating tools and solutions for eBay.

Nominations Accepted for eBay Star Developer Awards

eBay sellers, we want you to nominate the company/solution/tool helping your eBay business succeed! If you are using a tool or solution for eBay and have found this tool to greatly benefit your business by saving you time, increasing efficiency, creating great customer service, etc...then nominate them for an eBay Star Developer Award!

eBay Star Developer Awards are awarded each year at our yearly eBay Developers Conference.

The five categories for our 2008-2009 awards are:

• DSR Rockstar (improving customer service)
• Most Innovative
• Early Adopter
• Service to the Developer Community
• Rapid Evolution (boosting seller efficiency in a dynamic marketplace)

Please send your nomination to us via email - developer-relations@ebay.com, by May 15th. Be sure to include:

• “eBay DevCon Star Developer Award” and the category name in the subject line of your message
• your name and contact info
• the nominee’s name and contact info
• the award category
• and a brief explanation as to why you think the application is worthy of consideration

We are excited to see which companies and developers offer the tools and solutions benefiting our eBay sellers!

eBay Radio to host Certified Providers 4/7

Call in to this week's live broadcast of eBay Radio on Tuesday, April 7th, from 11:00 a.m. to 2:00 p.m. Pacific time (3 hours) to hear from eBay Certified Providers and get more about the upcoming eBay Developers Conference. Griff's guests this week include

• Colette Marshall: from Worldwide Brands will discuss sourcing from liquidators.
  
• Michael Levit: from Vendio will show you how to compete effectively using their research products
  
• Delyn Simons Senior Manager, Platform Marketing with eBay will highlight the upcoming eBay Developers Conference.

Call in during the show at 877-474-3302 (USA) or 001-858-678-8958 (Internationally) to talk with Griff and his guests or to ask a question and share your voice with the rest of the eBay Community.

Don't miss Thursday's "Ask Griff" show
Join "Ask Griff" Thursday, April 9th, 2009, from 3:00 p.m. to 5:00 p.m. Pacific time.

If you can't catch either of the shows, you can always subscribe to the podcast , or access any past broadcast from the eBay Radio archives. To subscribe to the podcast all you need is an reader (a portable MP3 player is optional). Visit www.wsradio.com/ebayradio for more information about subscribing to the podcasts and to listen to eBay Radio on your computer.

Select and listen to any past eBay Radio broadcast, listed by topic and date, in the eBay Radio archives. You can also join the eBay Radio eBay Group for more information on eBay Radio.

eBay Developers Conference June 16-18

Join us for the eBay and PayPal Developers Conference 2009, June 16–18, in sunny San Jose, California! We’re opening our campus and giving you unprecedented access to the people behind the world’s largest online marketplace and the global leader in online payment solutions.

• Learn how to put our e-commerce platforms to work for you
• See what’s new and what’s coming in the next 6-24 months
• Get inspired by industry visionaries at our Keynote addresses
• Dive deep into our code at our B.Y.O.L.
  Pre-conference Workshops
• Network and have fun with your peers at social events—Wednesday Beer Bash and PayPal After Party!
• Beat the crowds—come by Tuesday afternoon to register and enjoy Happy Hour on us

There's an early bird special going on now through April 30 for $99. Get an insider’s view of the future of e-commerce, register today.

http://pages.ebay.com/devcon/index.html