Monday, May 17, 2010

Cloud Conversion on eBay Radio - How to Effectively Manage Your Customers and Increase Sales

Listen on eBay Radio as Cloud Conversion gives detail on their CRM (Customer Relationship Management) solution for eBay sellers and ecommerce merchants.

To really gain an advantage and increase customer satisfaction (DSRs and Feedback) eBay sellers should consider investing in a CRM tool.

eCommSource by Cloud Conversion, is a full bodied CRM solution integrating eBay My Messages and Ask Seller a Question direct into the Salesforce platform for easy handling of messages and creating reports on top buyers, purchasing behavior and more.

Benefits of eCommSource:
  • Manage buyers and all communication in one place
  • Improve customer service with faster response time
  • Increase customer retention
  • Send coupons and incentives to specific buyer segments
  • Analyze buyer activity by product to help forecast sales, hot products and sourcing
  • and more...

Learn more about eCommSource by Cloud Conversion.

Try a Free 30-Day Trial to eCommSource

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