Friday, December 19, 2008

Worldwide Brands and UPS Educational Video Series - Continued Part 3

eBay Certified Provider, Worldwide Brands, and UPS (United Parcel Service) have collaborated and created a helpful video series to assist eBay sellers with packing, fast shipping, returns and international shipping.

The buyer received the item, but there is a concern and they need to return the item to the seller. How should eBay sellers handle returns? eBay sellers need to create a Returns Strategy that -
  • Delivers on your customer support promise
  • Increases customer satisfaction
  • Maintains cost control
  • Creates a competitive advantage

Watch the 4 minute video, How Best to Handle Returns, now.

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