Friday, December 7, 2007

12/11 CP Workshop: Reduce Buyer Email (Hosted Support)

Reduce Buyer Email with New Advanced FAQ Seller Tool
This workshop will be held on Tuesday, December 11th from 1:00 p.m. to 2:00 p.m. Pacific time.

In this workshop, Steve Yeich, CEO of Certified Solution Provider Hosted Support, will discuss how Sellers can dramatically reduce their buyer email by using the new Advanced FAQ seller tool. Based on a survey of eBay sellers, HostedSupport learned that their average eBay seller reduces their manual email workload by over 80% by using HostedSupport's ezSupport for eBay product and its Advanced FAQ feature by allowing you to add a searchable knowledgebase of your most frequently asked questions to all your auction listings, so buyers can find answers on their own differentiate your customer service.

No comments: